PoliciesRefund Policy
Refund Policy
1. General Policy
Digisept LTD creates and manages digital software products including Drawtab and LabBeam. Because our products vary in nature (Consumer SaaS vs. Enterprise Infrastructure), refund terms are specific to each product's Service Level Agreement (SLA).
2. Product-Specific Policies
Drawtab
Offers a 7-day money-back guarantee for first-time subscribers. Visit drawtab.app/policy/refunds.
LabBeam
Services are governed by Enterprise Service Agreements. Contact enterprise@labbeam.bio.
3. Payment Disputes
Charges will appear as 'DIGISEPT' or 'DIGISEPT-DRAWTAB'. Please contact billing@digisept.com before initiating a chargeback.
Need help?Contact our support team at hello@digisept.com