Privacy Policy

1. Introduction

Digisept LTD ("Digisept", "we", "our", or "us") is the Data Controller for all personal data collected and processed through our platforms, including but not limited to Drawtab and LabBeam.

This Privacy Policy describes how we collect, use, store, and protect your personal information in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.

2. Data Collection

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Account credentials and authentication data
• Payment and billing information
• Professional information relevant to our enterprise services
• Communications and correspondence with our support team
• Usage data and analytics from our platforms

3. How We Use Your Data

We use the collected data for the following purposes:

• Providing and maintaining our software services
• Processing transactions and sending related information
• Sending technical notices, updates, and security alerts
• Responding to customer support requests
• Improving and optimizing our products and services
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations and regulatory requirements

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations or valid legal processes
• To protect the rights, property, or safety of Digisept, our users, or the public
• In connection with a merger, acquisition, or sale of assets (with prior notice)
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure server infrastructure, and regular security audits.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our services and improve our offerings.

You have full control over cookies through our cookie consent banner that appears on your first visit. You can accept or reject non-essential cookies, and you can change your preferences at any time.

7. Compliance with NDPR (Nigeria Data Protection Regulation)

As a Nigerian registered company, we comply with the Nigeria Data Protection Regulation (NDPR). Under NDPR, you have the following rights:

• Right to Access: You can request access to your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Object: You can object to processing of your data
• Right to Data Portability: You can request transfer of your data
• Right to Withdraw Consent: You can withdraw consent at any time

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: